Label IT for a Swiss Public Administration

  • December 19, 2025

 

A cantonal administration sought to structure its responsible digital approach and make it a transversal pillar of its digital strategy and public governance.

Already committed to ambitious sustainability policies, it aimed to assess its Sustainable IT maturity and prepare for obtaining the Responsible Digital (Numérique Responsable) label – Level 2, recognized at the European level.

MIKUJY Intervention – “Label IT”

MIKUJY conducted a comprehensive Sustainable IT maturity assessment based on the official Responsible Digital label framework.

The analysis made it possible to:

Assess the alignment between the digital strategy and sustainability objectives

Define priority improvement areas related to governance, internal communication, and training.

Identify existing strengths (open-source usage, IT asset management, energy efficiency)

Based on this assessment, MIKUJY proposed a clear and prioritized roadmap, including: 

The establishment of cross-departmental governance involving all administrative units.

The creation of awareness and training programs tailored to each profession.

The formalization of a Sustainable IT strategy integrated into the territory’s climate plan and digital strategy.

This approach successfully aligned label requirements with the operational realities of public services, while taking into account available resources and administrative constraints.

Results and Transformation

Thanks to this support, the organization now benefits from:

Clear and shared vision of its responsible digital maturity

Multi-year action plan aligned with the label’s requirements

A collective dynamic that goes beyond purely technical aspects to include employees, citizens, and schools.

 

This work marked a shift from a series of fragmented initiatives to a structured, measurable, and unifying approach — a true turning point in the administration’s digital culture.

Today, the organization is moving toward certification autonomously, with a shared vision of the role of digital technology in the ecological and social transition.

Would you also like to structure your Sustainable IT strategy and prepare for the Responsible Digital label?

Contact MIKUJY to transform your digital initiatives into a sustainable and recognized approach.

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